Healthcare Operations Management by Daniel B. MclaughlinStudent Resources (click here for access)
Instructor Resources: This books Instructor Resources include PowerPoint slides, an updated test bank, teaching notes for the end-of-chapter exercises, Excel files and cases for selected chapters, and new case studies, for most chapters, with accompanying teaching notes. The new case studies are 1-3 pages each and are suitable for one class session or an online learning module.
The answers to many of the dilemmas faced by the US healthcare system, such as increasing costs, inadequate access, and uneven quality, lie in organizational operations – the nuts and bolts of healthcare delivery. Leading healthcare organizations have begun to employ the programs, techniques, and tools of operations improvement that industries outside of healthcare have successfully used for decades.
Healthcare Operations Management aims to help healthcare management students and working professionals find ways to improve the delivery of healthcare, with its complex web of patients, providers, reimbursement systems, physician relations, workforce challenges, and intensive government regulation. Taking an integrated approach, the book puts the tools and techniques of operations improvement into the context of healthcare so that readers learn how to increase the effectiveness and efficiency of tomorrows healthcare system.
Thoroughly revised and updated, this edition includes:
A new chapter on big data and analytics for fact-based decision making More Excel examples to demonstrate the use of this prime analytics tool New case studies and exercises Expanded information on innovation and new approaches to care delivery
With its plentiful examples, guidelines to software tools, and emphasis on contemporary healthcare management issues, this book provides current and future healthcare professionals alike with a broad foundation for implementing operational improvements in their organizations.
Health Care Operations, with Christian Terwiesch, PhD
Healthcare operations management
You are currently using the site but have requested a page in the site. Would you like to change to the site? David Loader. This book follows on from Fundamentals of Global Operations Management, 2e Author David Loader explores the challenges of being a good supervisor and manager in an environment of constant change, variable workloads and pressure to deliver quality services cost-effectively. He covers the key aspects of the role, which include managing risk, people and clients.
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What Is Operations Management?
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